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ENSTAR Home

Meter Information

Gas Meter Location

Gas meters will not be located:

  1. In living quarters, garages, carports, boiler rooms, or unventilated or inaccessible locations.
  2. Near a driveway unless adequately protected from passing vehicles.
  3. Closer than 36" to any ignition source including an electric meter assembly.
  4. Closer than 36" to or directly under an operable window or wall opening.
  5. In areas subject to ice and snow damage from roof or vehicular damage.

Gas meters shall be located in ventilated spaces readily visible and accessible for examination, reading, replacement, and maintenance.

Service Line Installation

Service line can be installed any time after foundation is complete and backfilled to within 6" of finished grade and meter location is marked.

Meter Bar Installation

Licensed plumbers may pick up a single meter bar at any ENSTAR office and install it. This will allow the house piping to be tied in. The meter bar must be secured solidly to a stud wall and installed at the proper height in accordance with the requirements of ENSTAR. For meter bars with two or more meters, call ENSTAR’s Service Department at the appropriate phone numbers below to schedule the installation.

Meter Set and Unlock

  1. Call the nearest ENSTAR office for an air test and inspection instructions for your area. (Anchorage and Palmer must be inspected and tagged by a city inspector).
  2. House piping must be connected to a meter bar and a service line must be installed.
  3. A major gas appliance must be connected to the house piping and ready to be turned on.
  4. Must have legal address (lot, block, & subdivision name) and name as it appears on the service line application. When you are ready for a meter, please call the ENSTAR Customer Service at:
Anchorage/Eagle River/Turnagain areas (907) 334-7600
Mat-Su Valley (907) 376-7979
Kenai Peninsula (907) 262-9334
Whittier (877) 907-9767
  1. If No. 1, 2, & 3 of above are not completed when a service person arrives to install and unlock a meter, one hour service charge at the prevailing hourly labor rate will be billed to your account.

Commercial Meter Requirements

  1. ENSTAR Marketing Representative will provide you with a drawing of the type of gas meter that will be installed to serve your needs.
  2. It is the customer’s responsibility to install 6" (six inch) pipe bollards filled with concrete to protect ENSTAR’s meter from damages. The number and location of the bollards is on the meter drawing.
  3. When installing bollards, call for locates before digging by calling 1-800-478-3121.
  4. Hand dig within 2’ (two feet) of ENSTAR’s service line and other utilities.

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Copyright © 2008 ENSTAR Natural Gas Company
(EEO/AA Employer)