Tenants come and go. It’s the nature of the business. Unfortunately, these changes can also cause disruptions to the gas service at your property, resulting in reconnection fees and other unexpected costs.

A Landlord Tenant Agreement (LTA) provides landlords and property managers the option to have the gas service revert to their name during times gas would otherwise be shut off. This includes when tenants move out or fail to pay their bills.

If you have an LTA set up at your rental property, you will receive a letter advising you whenever the gas reverts to your name. The letter will explain why the service has been placed in your name and the date it was effective.


Benefits of a Landlord Tenant Agreement
  • Avoids gas service interruption
  • Avoids a $65 meter unlock fee to turn the gas on
  • Avoids the inconvenience of scheduling an appointment to have the meter turned back on
  • Offers peace of mind in the winter. If the gas is shut off, pipes may freeze unless the service is turned back on in time. An LTA can save you money!

Landlord Tenant Agreement Options

Start a Landlord Tenant Agreement

The undersigned hereby requests that gas service to the service address listed be uninterrupted between tenants, or in the event a tenant’s account becomes delinquent, and subject to discontinuance. It is understood that the undersigned assumes responsibility for all gas consumed at the above location not under contract to a third party (i.e. application for service from the tenant) and that the responsibility will continue until such time as the undersigned requests that service be discontinued or application is made by the new tenants. Responsibility for insuring that new tenants make application for service rests entirely with the undersigned.

In the event, ENSTAR Natural Gas Company must terminate service to the Tenant for non-payment, the gas service will remain connected. Gas service will automatically transfer to the Landlord/Property Manager’s name with the meter read obtained at the time a disconnect notice is delivered or mailed. Service and billing will remain in the Landlord/Property Manager’s name until the current Tenant satisfies his obligation to ENSTAR and requests a continuation of service, or a succeeding Tenant applies for service.

It is further understood that should the undersigned’s account become delinquent (i.e. more than twenty-five (25) days past due) then the contract shall be automatically cancelled and service may be discontinued in accordance with ENSTAR Natural Gas Company’s Rules and Regulations. The undersigned also agrees to pay any and all costs incurred by the Company for collection of this unpaid account.

This contract is subject to all provisions of ENSTAR Natural Gas Company’s Rules and Regulations as approved by the Regulatory Commission of Alaska (RCA). Should this property change ownership, or the undersigned wishes to rescind the agreement, he will notify ENSTAR Natural Gas Company in writing forty-eight (48) hours prior to the effective date.


Please wait...
Stop a Landlord Tenant Agreement
Check this box to acknowledge that you are cancelling your Landlord Tenant Agreement.
You will no longer be notified when a tenant cancels service and your gas may be shut off.
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Download a paper copy of the form.


If you have any questions, please contact Customer Service.


ENSTAR Customer Service Locations


Anchorage:
3000 Spenard Road
Anchorage, AK 99503
907-334-7600


Mat-Su Valley:
3351 Palmer Wasilla Hwy
Wasilla AK, 99654
907-376-7979


Kenai Peninsula:
36225 Kenai Spur Hwy
Soldotna, AK 99669
907-262-9334


ENSTAR is closed on the following Holidays



ENSTAR Marketing Representatives


Email: marketing@enstarnaturalgas.com

Kevin Campbell (907) 334-7792
kevin.campbell@enstarnaturalgas.com

Fouad Habib (907) 334-7796
fouad.habib@enstarnaturalgas.com

Joseph Dickerson (907) 352-7403
joseph.dickerson@enstarnaturalgas.com

ENSTAR 24-Hour Emergency Line

Smell-Gas-FINAL-e1438977512264

 


For any gas related emergencies, including damaged pipelines,

call:
1-844-SMELL GAS

(1-844-763-5542).

ENSTAR Distribution Department


Anchorage: 907-334-7725
401 E. International Airport Road
Anchorage, AK 99518


Mat-Su Valley: 907-376-7979
3351 Palmer Wasilla Hwy
Wasilla, AK 99654


Kenai Peninsula: 907-262-9334
36225 Kenai Spur Hwy
Soldotna, AK 99669

ENSTAR Engineering Department


Anchorage: 907-334-7740
401 E. International Airport Road
Anchorage, AK 99518


Mat-Su Valley: 907-376-7979
3351 Palmer Wasilla Hwy
Wasilla, AK 99654


Kenai Peninsula: 907-262-9334
36225 Kenai Spur Hwy
Soldotna, AK 99669

ENSTAR Marketing Department


email: marketing@enstarnaturalgas.com


Anchorage: 907-334-7770
401 E. International Airport Road
Anchorage, AK 99518


Mat-Su Valley: 907-376-7979
3351 Palmer Wasilla Hwy
Wasilla AK, 99654


Kenai Peninsula: 907-262-9334
36225 Kenai Spur Hwy
Soldotna, AK 99669


ENSTAR Customer Service


email: cs@enstarnaturalgas.com


Anchorage: 907-334-7600
3000 Spenard Road
Anchorage, AK 99503


Mat-Su Valley: 907-376-7979
3351 Palmer Wasilla Hwy
Wasilla, AK 99654


Kenai Peninsula: 907-262-9334
36225 Kenai Spur Hwy
Soldotna, AK 99669


Whittier: 877-907-6767


Report a Potential Gas Leak

If you smell natural gas or suspect a potential gas leak, leave the area immediately and call ENSTAR’s 24-Hour Emergency line at:

1-844-SMELL GAS
(1-844-763-5542).


If life or property are in danger, call 911 immediately.

Report a Potential Gas Leak

If you smell natural gas or suspect a potential gas leak, leave the area immediately and call ENSTAR’s 24-Hour Emergency line at:

1-844-SMELL GAS
(1-844-763-5542).


If life or property are in danger, call 911 immediately.