Tenants come and go. It’s the nature of the business. Unfortunately, these changes can also cause disruptions to the gas service at your property, resulting in reconnection fees and other unexpected costs.

A Landlord Tenant Agreement (LTA) provides landlords and property managers the option to have the gas service revert to their name during times gas would otherwise be shut off. This includes when tenants move out or fail to pay their bills.

If you have an LTA set up at your rental property, you will receive a letter advising you whenever the gas reverts to your name. The letter will explain why the service has been placed in your name and the date it was effective.


Benefits of a Landlord Tenant Agreement
  • Avoids gas service interruption
  • Avoids a $65 meter unlock fee to turn the gas on
  • Avoids the inconvenience of scheduling an appointment to have the meter turned back on
  • Offers peace of mind in the winter. If the gas is shut off, pipes may freeze unless the service is turned back on in time. An LTA can save you money!

Landlord Tenant Agreement Options

Start a Landlord Tenant Agreement

Stop a Landlord Tenant Agreement

Download a paper copy of the form.


If you have any questions, please contact Customer Service.