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Natural gas is colorless and odorless.  ENSTAR adds an odorant called mercaptan to the natural gas that gives it a distinctive odor similar to rotten eggs or sulfur. If you suspect a natural gas leak in your home or outside your home, immediately contact the emergency line.

Signs of Natural Gas Leak
  • Rotten egg or sulfur smell
  • Dead or discolored vegetation in an otherwise green area
  • Dirt or dust blowing from a hole in the ground
  • Bubbling in wet or flooded areas
  • Blowing or hissing sound
  • Flames, if a leak has ignited

If you suspect you have a gas leak, please leave the area immediately. Do not do anything that could cause a spark, including using a phone (landline or cellular), light switch, or garage door openers.

Once you have left the area, contact the emergency line. ENSTAR will respond and investigate.