Conditions Of Use Of the ENSTAR Natural Gas Company Website

This page sets forth the terms and conditions governing your use of the website of ENSTAR Natural Gas Company (“ENSTAR”), a division of SEMCO Energy, Inc.  Most pages of our website contain a link to this page.  You should read this page carefully before exploring our website.  By using this website, you accept and agree to abide by all of the Conditions of Use and assume all of the risk associated with the use or attempted use of the website.

ENSTAR recommends that you install appropriate anti-virus and other protective software before you access the internet or download any information from this or any other website.  ENSTAR does not guarantee that all browsers will correctly display this website.


Copying/Downloading Information

You may not download or copy any information displayed on this website unless:

  • You use the information solely for limited personal, informational and non-commercial purposes;
  • The copyright symbol and statement set forth on each page of this website appears on each download or copied page; and
  • No modifications are made to any information.

Copying or posting any information on any computer or server, or dissemination of any kind of any media is strictly prohibited.  You may not distribute, publish, transmit, modify, create derivative works from, or in any way exploit any of the information in whole or in part for any purpose.  Under no circumstances will you obtain any rights in the products, services, processes or technology set forth on the website. All of those rights are retained by ENSTAR, its affiliates or other third party owners of those rights.


Use of Email

If you are using online transactional services, such as bill payment, you may receive emails from us specific to your online transactions or marketing messages. You may unsubscribe from receiving marketing messages. We do not ask for personal or account information in an email unless you have contacted us first and we need to clarify your request. If you have any doubt an email is really from us, go to our website directly and navigate to the desired page or contact customer service.

We encourage you to report suspicious email by forwarding the message to: cs@enstarnaturalgas.com


Use of Cookies

ENSTAR reserves the right to store information on a user’s computer in the form of a cookie.  A cookie is a small text file placed on the user’s computer to track usage patterns on the website. ENSTAR may analyze this data to help us make our website a more efficient tool for our users. Cookies are not used for any other purpose.


Links To and From Third-Party Websites

ENSTAR has not reviewed, does not monitor, and has no control over the content of any website linked to or from this website and is not responsible for any such content.

ENSTAR does not endorse, recommend, adopt or necessarily agree with any information on any other website, or the persons or entities controlling any other website.

You may not, without ENSTAR’s  prior written consent:

  • copy or use any ENSTAR information on your website unless specified; or
  • represent that ENSTAR endorses your website, company, or its products or services.

ENSTAR does not provide specific permission to third parties that wish to place a link on their website to an ENSTAR page. ENSTAR does not generally object to such links if you refer to our company name in plain text font and format, follow our general trademark guidelines, and use appropriate wording such as “This way to ENSTAR.”


Intellectual Property Ownership

This website and its content, including the Information, are protected by copyright, trademark, patent or trade secret laws.  Unauthorized use of any information is strictly prohibited.

Except as otherwise expressly stated herein, you are not authorized to use the ENSTAR name or any trademark in any advertising, publicity or in any other commercial manner without the prior written consent of ENSTAR.


Limitations of Liability

The information and material contained in this website are believed to be accurate and complete at the time of their posting. Although ENSTAR attempts to ensure that all information and material remain current and accurate, ENSTAR does not warrant their accuracy, completeness and currency, now or in the future.

No warranty of any kind, implied, express or statutory, including but not limited to warranties as to non-infringement of intellectual property rights or third party rights, title, latent defects, uninterrupted service, merchantability, fitness for a particular purpose and freedom from computer viruses, is given in conjunction with the display of information on the website.

ENSTAR HEREBY DISCLAIMS ALL WARRANTIES REGARDING THIS WEBSITE OR INFORMATION CONTAINED HEREIN, EXPRESS, STATUTORY OR IMPLIED INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ABSENCE OF VIRUSES AND NON- INFRINGEMENT.

ENSTAR may delete, add to or otherwise change any information (or any product or services referred to therein, including the price, availability, functionality or performance thereof or any other terms and conditions relating to their sale or license by ENSTAR to its customers) at any time without notice.

IN NO EVENT WILL ENSTAR OR ANY OF ITS PARENTS OR AFFILIATES BE LIABLE FOR ANY DAMAGES WHATSOEVER IN CONTRACT, TORT OR OTHERWISE (INCLUDING, WITHOUT LIMITATION, SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL AND PUNITIVE DAMAGES OR DAMAGES RELATING TO LOST REVENUES OR PROFITS, LOST DATA, WORK STOPPAGE AND COMPUTER FAILURE OR MALFUNCTION) RESULTING FROM, ARISING OUT OF, OR IN ANY WAY RELATED TO THE USE OR ATTEMPTED USE THIS WEBSITE OR OF ANY CONTENT OR INFORMATION POSTED ON OR MADE AVAILABLE AT THIS WEBSITE OR ANY OTHER WEBSITE TO LINKED TO OR THIS WEBSITE, EVEN IF ENSTAE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE LEGAL THEORY ON WHICH SUCH DAMAGES ARE BASED.


Applicable Law

Your access to and use of this website is subject to all applicable international, federal, state and local laws and regulation.   These Terms of Use shall be governed the laws of the State of Alaska, without regard to its conflicts of laws principles.


Securities Disclaimer

ENSTAR’s ultimate parent company is AltaGas, LTD., a Canadian corporation.  The information contained on this website is intended solely for the use of ENSTAR customers and to provide general information regarding the services offered by ENSTAR.  The information on this website is not offered to induce or solicit any person or persons to buy or sell interests in AltaGas LTD., or for reliance purposes in any actual or attempted transaction.  Persons interested in investing in AltaGas LTD. are encouraged to consult the AltaGas LTD. website pages for current or prospective investors, which you can access at:  http://www.altagas.ca/