ENSTAR is regulated by the Regulatory Commission of Alaska (RCA), an entity that ensures public utilities and pipeline companies provide safe and adequate service at reasonable rates.

When a public utility (electric, natural gas, wastewater, etc.) wants to raise or lower rates, it has to request the change through the RCA, which publishes notices of proposed changes to allow comments for 30 days before making a decision.

ENSTAR has four rate classes for Gas Sales Service, based on the capacity of the gas meter required to serve the home or business. Each rate consists of four parts:

  • Customer Charge: A flat fee that is determined by the meter size (G1, G2, G3, or G4) on the account. The customer charge recovers a portion of the utility’s costs such as meter-reading, record-keeping, billing, collections, and costs associated with service lines and meters.
  • Service Charge (Base): A volumetric charge that covers system maintenance costs and is determined by the meter size (G1, G2, G3, or G4) on the account. This charge recovers system maintenance costs.
  • RCC: The “Regulatory Cost Charge” is a volumetric charge provided for by Alaska Statutes. This charge helps fund the Regulatory Commission of Alaska (RCA).
  • GCA: The “Supplier Gas Cost Charge” is a volumetric charge that reflects the price ENSTAR customers pay for gas based on gas supply agreements previously approved by the RCA. The GCA is adjusted annually in July.

Current Rates: Effective July 1, 2018

 

G1 Rates

Customer Charge
Service Charge (Base)
RCC
GCA
$16.00 per account
$0.14759 per CCF
0.400% of the total bill
$0.79196 per CCF


G2 Rates

Customer Charge
Service Charge (Base)
RCC
GCA

$35.00 per account
$0.09459 per CCF
0.400% of the total bill
$0.79196 per CCF


G3 Rates

Customer Charge
Service Charge (Base)
RCC
GCA

$110.00 per account
$0.09308 per CCF
0.400% of the total bill
$0.79196 per CCF


G4 Rates

Customer Charge
Service Charge (Base)
RCC
GCA

$530.00 per account
$0.06483 per CCF
0.400% of the total bill
$0.79196 per CCF


ENSTAR Customer Service Locations


Anchorage:
3000 Spenard Road
Anchorage, AK 99503
907-334-7600


Mat-Su Valley:
3351 Palmer Wasilla Hwy
Wasilla AK, 99654
907-376-7979


Kenai Peninsula:
36225 Kenai Spur Hwy
Soldotna, AK 99669
907-262-9334


ENSTAR is closed on the following Holidays



ENSTAR Marketing Representatives


Email: marketing@enstarnaturalgas.com

Kevin Campbell (907) 334-7792
kevin.campbell@enstarnaturalgas.com

Fouad Habib (907) 334-7796
fouad.habib@enstarnaturalgas.com

Joseph Dickerson (907) 352-7403
joseph.dickerson@enstarnaturalgas.com

ENSTAR 24-Hour Emergency Line

Smell-Gas-FINAL-e1438977512264

 


For any gas related emergencies, including damaged pipelines,

call:
1-844-SMELL GAS

(1-844-763-5542).

ENSTAR Distribution Department


Anchorage: 907-334-7725
401 E. International Airport Road
Anchorage, AK 99518


Mat-Su Valley: 907-376-7979
3351 Palmer Wasilla Hwy
Wasilla, AK 99654


Kenai Peninsula: 907-262-9334
36225 Kenai Spur Hwy
Soldotna, AK 99669

ENSTAR Engineering Department


Anchorage: 907-334-7740
401 E. International Airport Road
Anchorage, AK 99518


Mat-Su Valley: 907-376-7979
3351 Palmer Wasilla Hwy
Wasilla, AK 99654


Kenai Peninsula: 907-262-9334
36225 Kenai Spur Hwy
Soldotna, AK 99669

ENSTAR Marketing Department


email: marketing@enstarnaturalgas.com


Anchorage: 907-334-7770
401 E. International Airport Road
Anchorage, AK 99518


Mat-Su Valley: 907-376-7979
3351 Palmer Wasilla Hwy
Wasilla AK, 99654


Kenai Peninsula: 907-262-9334
36225 Kenai Spur Hwy
Soldotna, AK 99669


ENSTAR Customer Service


email: cs@enstarnaturalgas.com


Anchorage: 907-334-7600
3000 Spenard Road
Anchorage, AK 99503


Mat-Su Valley: 907-376-7979
3351 Palmer Wasilla Hwy
Wasilla, AK 99654


Kenai Peninsula: 907-262-9334
36225 Kenai Spur Hwy
Soldotna, AK 99669


Whittier: 877-907-6767


Report a Potential Gas Leak

If you smell natural gas or suspect a potential gas leak, leave the area immediately and call ENSTAR’s 24-Hour Emergency line at:

1-844-SMELL GAS
(1-844-763-5542).


If life or property are in danger, call 911 immediately.

Report a Potential Gas Leak

If you smell natural gas or suspect a potential gas leak, leave the area immediately and call ENSTAR’s 24-Hour Emergency line at:

1-844-SMELL GAS
(1-844-763-5542).


If life or property are in danger, call 911 immediately.