Customer Owned Service Lines
IF YOU OWN UNDERGROUND NATURAL GAS PIPELINES – YOU MUST PROTECT THEM
Most customers do not have buried gas piping beyond ENSTAR’s meter assembly.
If you own a mobile home, the underground pipeline from ENSTAR’s meter to your mobile home is your responsibility to protect.
If you own detached garages, greenhouses or other outbuildings, and if these structures use natural gas through customer owned pipelines, you must protect them from damage and corrosion.
ENSTAR does not routinely inspect or maintain customer’s buried pipelines. If buried gas piping is located beyond ENSTAR’s meter, it is the customer’s responsibility to:
- periodically inspect for leaks;
- periodically inspect for corrosion; and
- arrange for the repair of unsafe conditions discovered.
If a customer’s buried pipe is not maintained, it may be subject to the potential hazards of corrosion and leakage. When digging near buried gas piping, you must locate the gas pipe first. Private contractors can assist in locating, inspecting, and repairing buried gas piping.
Always call 811 two days before digging in your yard. 811 is a free service that will locate all underground utilities, helping you avoid damage to your lines.
If you have questions or require more information, please contact Customer Service.
