Contact Us

Hours of Operation

ENSTAR Walk in Lobby

Monday through Friday, 9:00 am - 4:00 pm

Customer Service by Phone

Monday through Friday, 8:00 am - 5:00 pm

ENSTAR is closed for the following holidays:
  • New Year's Day
  • Martin Luther King, Jr. Day
  • Presidents' Day
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Eve
  • Christmas Day

ENSTAR Mailing Address

ENSTAR Natural Gas Company
P.O. Box 190288
Anchorage, AK 99519-0288

ENSTAR Office Locations

If you live outside of Anchorage call 877-907-9767or the contact number listed below.

Anchorage Administrative Office
3000 Spenard Rd
Anchorage, AK 99503-3606

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Wasilla Location
3351 Palmer/Wasilla Hwy
Wasilla, AK 99654

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Anchorage Operation Center
401 E International Airport Rd
Anchorage, AK 99518-1219

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Kenai Peninsula Location
36225 Kenai Spur Hwy
Soldotna, AK 99669

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Homer Construction Office
2489 Kachemak Dr
Homer, AK 99603

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ENSTAR Department Phone Numbers

ENSTAR 24-Hour Emergency Line

Smell Gas? Act Fast!
For any gas related emergencies, including damaged pipelines, call 1-844-SMELL GAS (1-844-763-5542)

Credit & Collections

Location: Administrative Office

Services: Payments; Payment Arrangements; Damage Claims; Returned Bank Payments; Collection Agency Questions


Location: Operations Center

Services: Scheduling and Installation of New Main and Service Lines


Anchorage Marketing Representatives:
Nathan Kosht

Anchorage Operations Center
401 E International Airport Rd
Anchorage, AK 99518
Kenai Peninsula Marketing Representative:
Ashley Morton

Kenai Peninsula ENSTAR Office
36225 Kenai Spur Hwy
Soldotna, AK 99669
Mat-Su Valley Marketing Representative:
Ryan Blackwell

Mat-Su Valley ENSTAR Office
3351 Palmer Wasilla Hwy
Wasilla, AK 99654


Location: Operations Center

Services: Main Extension Design; Pipeline Facility Information; Easements; Excavation Stand-bys

Email Addresses for Information Requests

If you do not receive a reply to your email, security settings may have prevented the message from being delivered. Please call the number above for the office or department you are trying to contact for assistance.

All Our Energy Goes Into Our Customers
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