Sign up for AutoPay with your credit card or bank account.  Once enrolled, your ENSTAR bill will be automatically charged to your credit card or withdrawn from your checking or savings account each month.

  • On this plan customers continue to receive a gas bill each month with consumption and gas account information.
  • Automatic charges / withdrawals are made on the due date appearing on your ENSTAR bill.  The payment charge / withdrawal will appear on the monthly statement that you receive from your financial institution.
  • Auto pay program / bank drafting is a free service. There are no sign up fees or monthly transaction charges for you. In addition, customers who were previously writing checks and mailing payments may realize a savings in postage and the check costs.

Enrollment Options
  • Log into My ENSTAR to setup or change your Auto Pay information.
  • Complete the Auto Pay Form.  If you choose to have your payment made from your bank account, submit a voided check along with the completed form.
  • Visit one of our office locations. 

Cancel Auto Pay
  • Log into My ENSTAR to cancel your Auto Pay. (note: any pending balances will NOT be drafted)
  • To fill out an online form, click Here.
    I understand if I have provided this to ENSTAR within three (3) business days of the bill due date, one more payment will be drafted from my financial institution prior to the cancellation taking effect, otherwise no further payments will be drafted from my financial institution.
    I understand that any unpaid balance will be charged to my account and due in full with my next bill, and future billings will represent actual usage. Any existing credit balance shall be applied to my current bill. If there is a credit balance in excess of the amount due on the next bill, I will be given the option to have it credited against future bills or refunded (within twenty-five days) if I so request. This account will not be eligible for enrollment into the Budget Billing Plan until the next open enrollment period (April 1 thru June 30) and eligibility requirements are met.
    Please wait...
  • Download and print out a paper form Here.

If you have any questions, please contact Customer Service.


ENSTAR Customer Service Locations


Anchorage:
3000 Spenard Road
Anchorage, AK 99503
907-334-7600


Mat-Su Valley:
3351 Palmer Wasilla Hwy
Wasilla AK, 99654
907-376-7979


Kenai Peninsula:
36225 Kenai Spur Hwy
Soldotna, AK 99669
907-262-9334


ENSTAR is closed on the following Holidays



ENSTAR Marketing Representatives


Email: marketing@enstarnaturalgas.com

Kevin Campbell (907) 334-7792
kevin.campbell@enstarnaturalgas.com

Fouad Habib (907) 334-7796
fouad.habib@enstarnaturalgas.com

Joseph Dickerson (907) 352-7403
joseph.dickerson@enstarnaturalgas.com

ENSTAR 24-Hour Emergency Line

Smell-Gas-FINAL-e1438977512264

 


For any gas related emergencies, including damaged pipelines,

call:
1-844-SMELL GAS

(1-844-763-5542).

ENSTAR Distribution Department


Anchorage: 907-334-7725
401 E. International Airport Road
Anchorage, AK 99518


Mat-Su Valley: 907-376-7979
3351 Palmer Wasilla Hwy
Wasilla, AK 99654


Kenai Peninsula: 907-262-9334
36225 Kenai Spur Hwy
Soldotna, AK 99669

ENSTAR Engineering Department


Anchorage: 907-334-7740
401 E. International Airport Road
Anchorage, AK 99518


Mat-Su Valley: 907-376-7979
3351 Palmer Wasilla Hwy
Wasilla, AK 99654


Kenai Peninsula: 907-262-9334
36225 Kenai Spur Hwy
Soldotna, AK 99669

ENSTAR Marketing Department


email: marketing@enstarnaturalgas.com


Anchorage: 907-334-7770
401 E. International Airport Road
Anchorage, AK 99518


Mat-Su Valley: 907-376-7979
3351 Palmer Wasilla Hwy
Wasilla AK, 99654


Kenai Peninsula: 907-262-9334
36225 Kenai Spur Hwy
Soldotna, AK 99669


ENSTAR Customer Service


email: cs@enstarnaturalgas.com


Anchorage: 907-334-7600
3000 Spenard Road
Anchorage, AK 99503


Mat-Su Valley: 907-376-7979
3351 Palmer Wasilla Hwy
Wasilla, AK 99654


Kenai Peninsula: 907-262-9334
36225 Kenai Spur Hwy
Soldotna, AK 99669


Whittier: 877-907-6767


Report a Potential Gas Leak

If you smell natural gas or suspect a potential gas leak, leave the area immediately and call ENSTAR’s 24-Hour Emergency line at:

1-844-SMELL GAS
(1-844-763-5542).


If life or property are in danger, call 911 immediately.

Report a Potential Gas Leak

If you smell natural gas or suspect a potential gas leak, leave the area immediately and call ENSTAR’s 24-Hour Emergency line at:

1-844-SMELL GAS
(1-844-763-5542).


If life or property are in danger, call 911 immediately.