Conducting safe operations is ENSTAR’s first priority.  ENSTAR operates and maintains approximately 3,500 miles of gas distribution and transmission main throughout its service area. ENSTAR’s gas pipeline system is designed, installed, and maintained with the highest regard for safety in compliance with applicable federal, state, and local government statutes and regulations. ENSTAR is regularly inspected to ensure that its pipeline operations meet industry standards.

The U.S. Department of Transportation Office of Pipeline Safety (USDOT), Pipelines and Hazardous Materials Safety Administration (PHMSA) oversees minimum safety regulations for the transportation of natural gas by pipelines. The DOT safety regulations are currently published in Title 49 of the Code of Federal Regulations (CFR).

A key component of safe operations is ensuring public awareness of the location of ENSTAR pipelines and providing general pipeline safety information.


ENSTAR Inspects its Pipelines Regularly, in Compliance with Applicable Regulations

ENSTAR’s Integrity Management Program (IMP) includes, but is not limited to, the following steps:

  • Operators conduct in-line inspections using tools that travel through the pipeline recording information about the conditions of the pipe.
  • Operators hydrostatically test pipelines.
  • Operators perform Direct Assessments of the pipelines followed by pipeline data aggregation. ENSTAR further confirms findings and evaluates the results of the Direct Assessments.
  • In each case of evaluation, if the pipeline is not in satisfactory condition, repairs are made to ensure the pipeline’s safe and continuous operability.

Contact the Engineering Department for any inquiries regarding ENSTAR’s Integrity Management Program.


ENSTAR is Actively Regulated to Ensure Compliance with Safety Regulations

As a natural gas system operator, the DOT requires ENSTAR to:

  • Deliver gas safely and reliably to customers.
  • Provide training and written instruction for employees.
  • Establish written procedures to minimize hazards resulting from gas pipeline emergencies.
  • Keep records of inspections and testing.
  • Test employees in safety-sensitive positions for prohibited drugs and alcohol.
  • Be subject to periodic audits to ensure compliance with applicable regulations.

ENSTAR Only Permits Qualified Personnel to Work on its Pipelines

Only qualified individuals meeting all applicable requirements may perform work on ENSTAR facilities. At a minimum, such individuals must comply with applicable federal, state and local regulations, statutes, and ordinances.


 

 

ENSTAR Customer Service Locations


Anchorage:
3000 Spenard Road
Anchorage, AK 99503
907-334-7600


Mat-Su Valley:
3351 Palmer Wasilla Hwy
Wasilla AK, 99654
907-376-7979


Kenai Peninsula:
36225 Kenai Spur Hwy
Soldotna, AK 99669
907-262-9334


ENSTAR is closed on the following Holidays



ENSTAR Marketing Representatives


Email: marketing@enstarnaturalgas.com

Kevin Campbell (907) 334-7792
kevin.campbell@enstarnaturalgas.com

Fouad Habib (907) 334-7796
fouad.habib@enstarnaturalgas.com

Joseph Dickerson (907) 352-7403
joseph.dickerson@enstarnaturalgas.com

ENSTAR 24-Hour Emergency Line

Smell-Gas-FINAL-e1438977512264

 


For any gas related emergencies, including damaged pipelines,

call:
1-844-SMELL GAS

(1-844-763-5542).

ENSTAR Distribution Department


Anchorage: 907-334-7725
401 E. International Airport Road
Anchorage, AK 99518


Mat-Su Valley: 907-376-7979
3351 Palmer Wasilla Hwy
Wasilla, AK 99654


Kenai Peninsula: 907-262-9334
36225 Kenai Spur Hwy
Soldotna, AK 99669

ENSTAR Engineering Department


Anchorage: 907-334-7740
401 E. International Airport Road
Anchorage, AK 99518


Mat-Su Valley: 907-376-7979
3351 Palmer Wasilla Hwy
Wasilla, AK 99654


Kenai Peninsula: 907-262-9334
36225 Kenai Spur Hwy
Soldotna, AK 99669

ENSTAR Marketing Department


email: marketing@enstarnaturalgas.com


Anchorage: 907-334-7770
401 E. International Airport Road
Anchorage, AK 99518


Mat-Su Valley: 907-376-7979
3351 Palmer Wasilla Hwy
Wasilla AK, 99654


Kenai Peninsula: 907-262-9334
36225 Kenai Spur Hwy
Soldotna, AK 99669


ENSTAR Customer Service


email: cs@enstarnaturalgas.com


Anchorage: 907-334-7600
3000 Spenard Road
Anchorage, AK 99503


Mat-Su Valley: 907-376-7979
3351 Palmer Wasilla Hwy
Wasilla, AK 99654


Kenai Peninsula: 907-262-9334
36225 Kenai Spur Hwy
Soldotna, AK 99669


Whittier: 877-907-6767


Report a Potential Gas Leak

If you smell natural gas or suspect a potential gas leak, leave the area immediately and call ENSTAR’s 24-Hour Emergency line at:

1-844-SMELL GAS
(1-844-763-5542).


If life or property are in danger, call 911 immediately.

Report a Potential Gas Leak

If you smell natural gas or suspect a potential gas leak, leave the area immediately and call ENSTAR’s 24-Hour Emergency line at:

1-844-SMELL GAS
(1-844-763-5542).


If life or property are in danger, call 911 immediately.