New phone number? Changes to your billing information? The quickest way to update your ENSTAR account information is to log into My ENSTAR.


Don’t have a My ENSTAR account? Simply fill out this form. You will need your account information.

A name modification requires proof of the change. You will need to provide a legible copy of a state or military ID, Court Documents or Marriage license either by fax at (907) 334-7612 or as a scanned image emailed to Customer Service.
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You can also download the paper form.


If you have any questions, please contact Customer Service.