Update My Account | ENSTAR Natural Gas

New phone number? Changes to your billing information? The quickest way to update your ENSTAR account information is to log into My ENSTAR.

Don’t have a My ENSTAR account? Simply fill out this form. You will need your account information.

ENSTAR Account Number:(required)

Current Name on File:(required)

Current Phone Number on File:(required)

Information to Update:

Name Change

A name modification requires proof of the change. You will need to provide a legible copy of a state or military ID, Court Documents or Marriage license either by fax at (907) 334-7612 or as a scanned image emailed to Customer Service.

Phone Number

New Phone Number

Mailing Address

New Address

Authorized User Change

Add Authorized User

Remove Authorized User

Effective Date of Change:(required)

Email Address to Receive Confirmation of Form Submission:

Check this box to acknowledge that you are the account holder or duly authorized agent to make these changes.

This field should be left blank

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You can also download the paper form.

If you have any questions, please contact Customer Service.

Report a Potential Gas Leak

Report a Potential Gas Leak